SHIPPING & DISPATCH INFO
At Brontelway, we want you to enjoy our edible marvels as soon as possible! If you place your order before 10:00 AM Mon-Thu, we usually dispatch it the same day. As our products are made in small batches, during busier times, it might take us up to 24 hours to get your goodies on their way.
If you would like to receive our pistachio chocolate jewels by a specific date, just let us know! You can include a message for us in the notes section of your order. We’ll do our best to meet your needs.
To help us get your chocolates to you without any hiccups, please double-check that all your details are correct before you submit your order.
WHEN WILL MY ORDER ARRIVE?
We ship Monday through Thursday to make sure your Brontelway chocolates arrive in perfect condition. Since we don’t want our pistachio chocolates jewels sitting in transit over the weekend, orders placed later in the week might be held until the following Monday.
Once your order is on its way, we’ll email you a tracking number so you can follow its journey. We take every precaution to ensure your chocolates reach you as fresh and delicious as possible.
SENDING TO A DIFFERENT ADDRESS?
Absolutely! We love being a part of your special moments.
Whether it’s a gift for a friend or a treat for yourself, we're happy to send your Brontelway chocolates wherever you'd like.
DO YOU SHIP INTERNATIONALLY?
Yes! Sí! Oui! Ja! Da! Po! Sim! Tak! Ano! Igen! Ne! Evet!
Shipping costs and times vary depending on the destination. Check our Delivery Information section for more details.
HOW SHOULD I STORE MY CHOCOLATES?
To maintain freshness, store your chocolates in a cool, dry place away from direct sunlight. The ideal temperature is between 16-18°C (60-64°F). Preferably not in the fridge.
However, if for some reason you choose to refrigerate them, make sure to take them out at least 1 hour before eating to allow them to come to room temperature.
GLUTEN CONTENT IN BRONTELWAY CHOCOLATES
Our Brontelway pistachio chocolates do not contain gluten.
However, it's important to note that they are made in an environment that handles gluten.
ARE BRONTELWAY CHOCOLATES SUITABLE FOR VEGETARIANS?
Yes, all our chocolates are made with vegetarian-friendly ingredients.
CORPORATE & EVENT GIFTING
Let us make your special occasions even more memorable with our customizable options for both corporate gifts and events. Reach out to us at info@brontelway.ie to discuss your requirements.
SHIPPING SNAGS
At Brontelway, we always strive to ensure your chocolates arrive in perfect condition. However, once your order leaves our hands, any damage during shipping, such as heat-related issues, is beyond our control.
Please know that we take every precaution to minimize transit mishaps, but we can't be held responsible for them. Also, we understand that delays, whether due to weather or other circumstances, can be frustrating, but rest assured we're here to assist however we can! You can reach our customer service team via email at info@brontelway.ie or WhatsApp us at +353834808885 during business hours (Mon-Fri, 9 AM - 5 PM).
Can't find what you're looking for?
Send us an email at info@brontelway.ie